Production Manager

2 weeks ago

Kaunas, Lithuania Revolut Full time

This a Full Remote job, the offer is available from: Republic of Lithuania, Poland, India, Portugal, Spain, United Kingdom

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Operations differently. Our hyper-talented Ops experts don’t just keep ticking things over. They're given the most complex, hard-to-solve problems in the business. Then, they create elegant, scalable solutions that keep pace with our ambitious growth plans. Without our Ops team, we’d be following the herd, not leading the pack – and that’s not who we are.

We like to think big — and our Dream Team does too, ⭐ Being a Revoluter is riding along the ambition train, and we know you want to board.

If you're a Financial Crime Production Operations Manager, this one's for you. You'll get to manage the most hard-working, results-oriented operations teams, whilst creating a foundation for our growth. You'll need both a sharp eye and a soft spot for dealing with people. (We're called a Dream Team for a reason) 😎

Convinced yet? Let's get in touch 👇

What you’ll be doing

  • Taking direct responsibility for the day-to-day management of Financial Crime Team Leads/Managers and indirect management of agents  

  • Ensuring correct implementation of staff training, quality assurance, development and performance programs, along with Training Leads and Operational Managers

  • Providing direction for multiple complex projects to maximize overall benefit and alignment of our strategic goals

  • Reviewing and managing daily, weekly, monthly, and quarterly operations KPIs

  • Developing a process for improving user CSAT, complying with our quality guidelines

  • Helping to build and implement processes and standards for delivery through the global network

  • Demonstrating excellent business analytics to perform root cause analysis

  • Driving continuous problem resolution time and support improvement

What you'll need

  • At least a 2:1 degree from a top university

  • 1+ years of previous experience working within a FinCrime operations/investigations/legal/ compliance environment 

  • A background in managing teams of 30+ employees (including Team Leads/Managers)

  • Excellent communication, interpersonal, and people management skills

  • The ability to work in a fast-paced environment, managing multiple challenges simultaneously

  • An excellent problem-solving approach and demonstrated record of executing projects that measurably improved different metrics 

  • To be logical, analytical, and have experience resolving team productivity or quality issues in efficient ways

  • The ability to identify operational inefficiencies and provide practical solutions

  • Ability to take a data-driven approach to identify root causes, measure performance, and drive process improvements.

Nice to have

  • Data tool experience SQL/Python/R/ any other

  • Certifications in Lean Six Sigma

Compensation range

  • Vilnius: €3,000 - €5,500 gross monthly*

  • Lithuania: €3,000 - €5,500 gross monthly*

  • Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

This offer from "Revolut" has been enriched by Jobgether.com and got a 81% flex score.

  • Product Marketing Manager

    4 days ago

    Kaunas, Kaunas, Lithuania Nord Security Full time

    Main ResponsibilitiesWorking with Product Managers as a team to achieve the shared vision and objectives for the product;Liaising between the product and audiences, including marketing, sales, users, and prospects;Working with product management to develop the go-to-market strategy;Developing communications tactics for new feature announcements;Developing...

  • Production Quality Manager in Kaunas

    6 days ago

    Kaunas, Kaunas, Lithuania Alliance for Recruitment Full time

    Production Quality Manager . Alliance for Recruitment offers job. How you will contribute: You ensure quality in the factory and are responsible for.

  • Production Manager

    2 weeks ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Poland, India, Portugal, Spain, United Kingdom About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel,...

  • Product Marketing Manager | NordPass B2C

    5 days ago

    Kaunas, Lithuania Nord Security Full time

    Main ResponsibilitiesWorking with Product Managers as a team to achieve the shared vision and objectives for the product;Liaising between the product and audiences, including marketing, sales, users, and prospects;Working with product management to develop the go-to-market strategy;Developing communications tactics for new feature announcements;Developing...

  • Senior Product Designer

    5 days ago

    Kaunas, Lithuania Nord Security Full time

    Main ResponsibilitiesWork on business and user experience problems side-by-side with the Engineering Manager, Product Manager, and Engineers;Help the team across all product life-cycle stages including framing problems, providing user-centric insights, mapping outflows, and designing interactions;Narrow down broad scopes and complex ideas into clear and...

  • Senior Product Designer

    4 days ago

    Kaunas, Kaunas, Lithuania Nord Security Full time

    Main ResponsibilitiesWork on business and user experience problems side-by-side with the Engineering Manager, Product Manager, and Engineers;Help the team across all product life-cycle stages including framing problems, providing user-centric insights, mapping outflows, and designing interactions;Narrow down broad scopes and complex ideas into clear and...

  • Senior IT Project Manager

    3 days ago

    Kaunas, Kaunas, Lithuania Nord Security Full time

    The Team We deeply care for our product users and our goal is to ensure quality users experience by developing industry leading technology and finding innovative solutions. We are searching for a project manager to work with VPN product owners and technical experts to create maximum value for our users by managing quality improvement projects. You will base...

  • Senior IT Project Manager

    2 days ago

    Kaunas, Kaunas, Lithuania Nord Security Full time

    The TeamWe deeply care for our product users and our goal is to ensure quality users experience by developing industry leading technology and finding yet undiscovered solutions.We are looking for a project manager who will be dealing with VPN product owners and technical geniuses to create highest value possible for our users by owning your quality...

  • B2B Product Legal Counsel

    4 days ago

    Kaunas, Kaunas, Lithuania Nord Security Full time

    You will be a part of a legal team working with all Nord Security's business products (NordLayer, NordPass Business, NordLocker Business). You will be acting as a product counsel and your area of focus will be B2B privacy. You will be a part of Nord Security's legal department, but will report directly to the Lead Product Counsel (B2B).Main...

  • B2B Product Legal Counsel

    5 days ago

    Kaunas, Lithuania Nord Security Full time

    You will be a part of a legal team working with all Nord Security’s business products (NordLayer, NordPass Business, NordLocker Business). You will be acting as a product counsel and your area of focus will be B2B privacy. You will be a part of Nord Security's legal department, but will report directly to the Lead Product Counsel (B2B).Main...

  • Senior IT Project Manager

    3 days ago

    Kaunas, Lithuania Nord Security Full time

    The TeamWe deeply care for our product users and our goal is to ensure quality users experience by developing industry leading technology and finding yet undiscovered solutions.We are looking for a project manager who will be dealing with VPN product owners and technical geniuses to create highest value possible for our users by owning your quality...

  • real estate manager

    14 hours ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This is a Full Remote job available in Republic of Lithuania, Poland, Romania, SpainAbout RevolutAt Revolut, we believe that people deserve more from their money - more visibility, more control, more freedom. Since 2015, we have been dedicated to delivering just that. With a range of products covering spending, saving, travel, transfers, investing, and more,...

  • enterprise risk manager

    4 weeks ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Portugal, Spain, Ireland About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing,...

  • Treasury Manager

    4 days ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Spain About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more,...

  • business compliance manager

    14 hours ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This is a Full Remote job with opportunities in Republic of Lithuania, Poland, Romania, Portugal, Spain, United Kingdom, and IrelandAbout RevolutRevolut is on a mission to provide people with more control, visibility, and freedom over their money. Since 2015, they have assisted over 40 million customers in achieving financial empowerment through a range of...

  • fincrime compliance manager

    3 weeks ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Poland, Portugal, Spain About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing,...

  • First Line Risk Manager

    2 weeks ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Poland, Romania, Portugal, Spain, Ireland About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel,...

  • fincrime compliance manager

    14 hours ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This is a Full Remote job available in Republic of Lithuania, Poland, Portugal, SpainAbout RevolutRevolut believes in providing its customers with more visibility, control, and freedom when it comes to their money. Since 2015, they have been dedicated to offering a range of products that cover spending, saving, travel, transfers, investing, exchanging, and...

  • Operations Manager

    2 weeks ago

    Kaunas, Kaunas, Lithuania Revolut Full time

    This a Full Remote job, the offer is available from: Republic of Lithuania, Poland, Romania, India, Portugal, Spain, Brazil About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel,...

  • Database Administrator

    5 days ago

    Kaunas, Lithuania Nord Security Full time

    A Database Administrator (DBA) serves as a critical intermediary between technical leads and DevOps teams, specializing in the management and optimization of databases within production environments. Their primary responsibilities include facilitating database migrations delegated from technical leads to the DBA, and acting as a liaison between DevOps teams...