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Senior Account Manager

3 months ago


Vilnius, Lithuania Oxylabs Full time

We are a market-leading web intelligence collection platform, providing premium proxies and data scraping solutions for large-scale public web data gathering. Today, we unite over 450 data industry professionals for one purpose: to create a future where all businesses have access to big data and business intelligence, and a work environment where everyone can grow and thrive.


Our team’s purpose:


Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership,  as a result being the ultimate revenue growth driver of our company.


Our team’s mission:


To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.


Your day-to-day:

Own the success of our business customers of various sizes;Engage in day-to-day communications with customers to ensure we're maximizing their business value;Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;Ensure a seamless experience for the customer during product adoption and deployment;Work on customer agreements and renewals;Manage your opportunity pipeline and at-risk accounts;Engage in Strategic Account Management activities;Go on business trips and visit your clients (when applicable);Proactively identify team process improvements and work on team initiatives.


Your skills & experience:

B2B account management experience or similar experience in leading customer engagements with positive outcomes (ideally at least 2-3 years of experience, working with international / enterprise clients); Proven relationship management and problem-solving skills;Strong business acumen and negotiation skills;Excellence in written and verbal English communication skills;A data-driven approach to sales and knowledge or experience in key sales/mailing tools.
NICE TO HAVE:
Having prior experience in the technology sector with SaaS products;Having experience working within the E-Commerce, Travel, SEO or Cybersecurity industries;Strategic Account Management experience.


Salary:

Gross salary 2320 - 3970 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.



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