Customer Service Advisor

7 days ago

Panevėžys County, Lithuania Cross Border Talents Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe. What You´ll Do: Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries. Log call details in our management systems and ensure responses meet SLA requirements. Maintain expert knowledge of our products and applications to provide accurate guidance. Ensure all contractual service level agreements are consistently met. What We´re Looking For: Is proficient or bilingual in Hebrew and has an advanced level of English. Puts the customer first and has exceptional customer-care skills. Can effectively qualify customer needs to provide comprehensive support. What' s In It for You: We value our employees and offer benefits to support your lifestyle and growth: Full-time 40 hours/week permanent contract with a rotating schedule  Competitive salary: 2000 - 2300 euros gross/month + bonus. Fully Remote based in Lithuania.  Comprehensive training on the company and project youll be working on. Career development programs and specialized courses to help you grow professionally. Ready to make an impact? Join our team and turn every customer interaction into a moment of delight

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