Remote Customer Service Representative in Lithuania

22 hours ago


Vilnius, Lithuania Cross Border Talents Full time

Cross Border Talents is searching for a Hebrew-speaking Customer Service Representative to join our remote team in Lithuania. If you are passionate about solving problems and delivering top-quality service, wed love to hear from you. Start Date: 15 December 2025Location: Lithuania (Remote)Work Schedule: 09:00 to 22:00, Monday to Sunday. Bank holidays included. Requirements: C2 and higher level in Hebrew (written and spoken), plus B2 English (written and spoken)Full-time availability including weekends and holidaysExcellent interpersonal and conflict-resolution skillsRight to work and live in Lithuania (valid EU paperwork or permit required) Responsibilities: Manage inbound customer inquiries from Hebrew-speaking clientsProvide accurate information about products and servicesHandle complaints and escalations with professionalismDocument cases in CRM systems and follow up as neededContribute to team performance by achieving KPIsWork with internal departments to ensure customer satisfaction



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    22 hours ago


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