Delivery Manager

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.

Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.

With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job

We're looking for a Delivery Manager (PlatformOps Manager) to lead our Monetization Content Delivery team. Your main objective is to help us smoothly deliver content to the Flo app, ensuring content reaches the right audience safely, efficiently and with high quality. You'll own the team's delivery, people management and engineering excellence while partnering closely with Product and Engineering to build the systems that power personalized content experiences for millions of users daily

What you'll be doing:

Delivery & Execution

• Own the team's delivery cadence: sprint planning, retrospectives, estimations and backlog health
• Ensure the team consistently hits sprint goals by removing blockers, clarifying scope and managing dependencies
• Partner with Product Managers to break down product requests into well-scoped tasks

Engineering Quality & Process

• Champion engineering standards across the team, proactively managing tech debt and quality
• Drive iterative improvements to team workflows, tooling and processes
• Guide the team in owning their domains end-to-end, including incident response

People Leadership

• Mentor and coach engineers through regular 1:1s, feedback and pairing
• Run performance reviews and compensation decisions for your team
• Delegate meaningfully, giving engineers ownership of initiatives and room to grow
• Build a collaborative culture that values transparency, healthy debate and diverse perspectives

Technical Guidance

• Provide technical direction within the team’s domain, aligned with broader technical strategy
• Contribute to technical discussions with a focus on pragmatic implementation and maintainability
• Encourage forward-looking technical thinking through workshops, spikes and prototypes

Your Experience:

• Experience leading an engineering team in a delivery-focused environment, balancing execution with long-term quality
• Proven ability to partner effectively with Product to define scope, prioritize work and drive predictable delivery
• Track record of improving team processes and engineering practices in a practical, measurable way
• Experience coaching engineers at different levels and supporting their growth through feedback and goal-setting
• Comfortable providing technical direction within a domain
• Experience working with production systems and supporting incident handling/service ownership practices

Must have:

• Deep understanding of software engineering best practices and agile delivery, with hands-on engineering experience in the past
• 3+ years of engineering/delivery management experience leading a software development team
• People management experience: regular 1:1s, coaching, feedback, performance reviews and compensation input/ownership
• Strong ownership of Agile delivery execution: planning, estimation, retrospectives, sprint goal delivery, backlog hygiene
• Ability to translate product requests into executable technical plans, ensuring clarity of scope and dependencies
• Strong engineering mindset around quality, maintainability and pragmatic tech debt management
• Excellent stakeholder communication: clear status, transparent risks and proactive escalation when needed
• Experience fostering a healthy team culture: psychological safety, accountability and constructive collaboration
• Working knowledge of operating services in production, including incident handling and post-incident learning

Nice to have:

• Experience driving improvements in internal tooling, developer experience or CI/CD workflows
• Experience facilitating cross-team dependency management and delivery planning across multiple stakeholders
• Familiarity with reliability practices (observability, on-call health, SLIs/SLOs)
• Experience supporting technical discussions and incremental modernization within a domain
• Experience hiring and bu