Merchant Underwriting Analyst

PAYSTRAX is an innovative, fast-growing, and profitable financial technology company which provides European merchants with state-of-the-art solutions for all their card payment processing needs. No matter how or where merchants sell goods or services, PAYSTRAX helps to settle the payments as quickly, securely and cost-efficiently as possible. PAYSTRAX is a licensed Payment Institution as well as a principal member of both Visa and Mastercard. As the Company is expanding here in Lithuania, we are seeking an experienced Merchant Underwriting Analyst to join our Klaipėda or Vilnius office. This role is critical in ensuring that new merchants and partners are onboarded smoothly, in line with our regulatory obligations, Visa/Mastercard requirements, and internal risk procedures. You will independently manage onboarding cases, collaborate with internal teams, and ensure smooth and compliant merchant activation.

Key Responsibilities
• Underwrite assigned merchant applications in accordance with AML/CTF policies, internal underwriting guidelines, and Visa/Mastercard scheme rules.
• Review KYB/KYC documentation, assess ownership structures, business models, transaction flows, and processing profiles, identifying risks and gaps.
• Provide clear guidance to Junior Onboarding Analysts.
• Manage onboarding cases from application through to approval and activation, ensuring timely onboarding flow.
• Maintain complete, accurate, and audit-ready records in Salesforce and related systems, help with document collection for internal or external audits when required.
• Collaborate with Compliance, Risk, Sales, and Technical teams to resolve onboarding issues and ensure smooth merchant launches within SLA.
• Contribute to process improvements to enhance efficiency while maintaining compliance standards.

Requirements:
• 2-3 years of experience in merchant onboarding, underwriting, compliance, or a related role within payments, acquiring, EMI, or banking.
• Solid understanding of AML/CTF requirements, KYB/KYC processes, and merchant risk assessment.
• Working knowledge of Visa/Mastercard scheme rules is a plus.
• Experience reviewing ownership structures, UBOs, and performing sanctions and PEP screening.
• Ability to assess merchant risk across different industries, including higher-risk segments (e.g., financial services, crypto, gambling).
• Experience with Salesforce or similar onboarding/case management systems is an advantage.
• Strong communication skills in English, both written and verbal. Ability to work independently while managing multiple cases in a fast-paced, regulated environment.
• High attention to detail and strong organisational skills. Company offers:
• A unique fintech environment where you are truly appreciated, rewarded, and recognized for your contributions.
• Wide opportunities for professional growth while working in dynamic surroundings together with high-level financial professionals.
• Hybrid work-model (at least 3 days a week in the office).
• Monthly salary 2500-3300 EUR (gross).
• A chance to become a key person in an international company.
• Private health insurance, perks system, complimentary parking, extra paid days off so you can take care of your health and well-being, special gifts from us for major milestones, and other benefits. Apply today to join our growing team Our in-house recruitment team will contact shortlisted candidates to begin the process. Successful applicants will meet with key stakeholders to gain a clear understanding of the role, the team, and our culture. By submitting this application, you acknowledge that you have read the Privacy Policy (https://paystrax.com/privacy-policy/) and consent to the processing of your personal data by PAYSTRAX for the purposes of processing your application and managing the recruitment process.