
Learning and Development Lead
3 days ago
Imagine leading a team of professionals who strive to create seamless, stress-free experiences for millions of technology users worldwide. As a Learning and Development Lead, you'll be responsible for driving the development and growth of our customer support team.
Our company is part of a larger accelerator program that aims to foster innovation and excellence in the tech industry. We're committed to empowering our employees with the skills and knowledge they need to succeed in their careers.
The ideal candidate will have a proven track record of developing and implementing effective training programs, as well as strong leadership experience. They should also be fluent in Lithuanian and English and possess a deep understanding of learning principles and instructional design.
What You'll Do- Develop and implement comprehensive training programs to drive employee growth and development
- Lead a team of 3-6 people responsible for delivering technical onboarding and role-specific training
- Partner with leadership to identify skill gaps and future learning needs
- Collaborate with cross-functional teams to create a culture of continuous learning and improvement
- Proven experience in Learning and Development (ideally in a fast-paced, customer-facing or technical environment)
- Strong people leadership experience - you've hired, coached, and developed team members
- You have built and scaled training programs from scratch
- You hold an understanding of learning principles, instructional design, and/or learning technologies
- Fluency in Lithuanian and English
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
- Competitive compensation and benefits package
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