Technical Support Team Lead
2 days ago
Job Title: Technical Support Team Lead
This role is responsible for overseeing the technical support team, ensuring that customers receive high-quality assistance and resolving any issues in a timely manner.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and have experience leading teams.
Job Description:Lead a team of technical support specialists, providing guidance and coaching as needed.
Manage customer interactions, resolving issues and responding to inquiries in a professional and courteous manner.
Develop and implement processes to improve efficiency and quality of service.
Collaborate with other departments to ensure seamless customer experiences.
Bachelor's degree in a relevant field (e.g., computer science, engineering)
5-8 years of experience in technical support or a related field
Proven leadership skills, with experience managing teams
Excellent communication and problem-solving skills
Familiarity with Windows/Mac operating systems and associated web browsers
Ability to troubleshoot technical issues in a fast-paced environment
Competitive salary range €2,953.75 - €3,648.75 gross per month
Hybrid working model, offering flexibility between remote and office work
Comprehensive onboarding and training program
Ongoing support and growth opportunities
Fluency in English, both written and oral
Sound working knowledge of mobile apps and cloud-based reporting systems
Able to work flexible hours, including evenings, holidays, and weekends
-
Technical Support Expert
8 hours ago
Vilnius, Lithuania beBeeSupport Full time €1,480 - €2,220IT Technical Specialist Role\We are seeking a highly skilled IT Technical Specialist to join our dynamic team. As an IT Technical Specialist, you will be responsible for delivering high-quality support services to internal users in the Nordics and Baltics.\Your key responsibilities will include:\\Providing technical support via phone, chat, and web form to...
-
Vilnius, Lithuania beBeeTechnical Full time €1,643 - €2,030Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional technical support to our customers.In this role, you will be responsible for troubleshooting and resolving technical issues related to our products and...
-
Senior Team Lead
6 days ago
Vilnius, Lithuania beBeeLeadership Full time €4,000 - €5,000Senior Team Lead - Listings OperationsThe Listings Operations team is a key part of Nasdaq's European exchanges, responsible for listing stocks, bonds, derivatives, and other financial instruments. As Senior Team Lead, you will oversee a team of 14 specialists, setting direction, deploying resources, and guiding company-wide projects.Lead and develop a...
-
Technical Product Manager
2 weeks ago
Vilnius, Vilnius, Lithuania OBDeleven Full timeOBDeleven is all about making car tech easy and accessible for everyone. For over 10 years, we're crafting simple yet powerful diagnostic and customization tools for car lovers globally. And we need your help to keep moving forward. As a Technical Product Manager, you'll blend Product Ownership and Engineering Leadership to drive experimentation and...
-
Strategic Business Development Lead
5 days ago
Vilnius, Lithuania beBeeBusiness Full time €3,760 - €5,640We are a highly motivated and ambitious team of experts, dedicated to driving business success through innovative solutions.Our approach is centered around rethinking processes, business models, and architecture, enabling our team members to find their own ways and solutions, and bring their own ideas to life, learning, and advancing both within and across...
-
Customer Support Consultant
2 weeks ago
Vilnius, Vilnius, Lithuania SupportYourApp Full timeAre you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office....
-
Lead Product Designer
15 hours ago
Vilnius, Vilnius, Lithuania Architus Full timeArchitus specialises in connecting leading UK and US businesses with top EU engineering talent, helping build high-performing technology teams and establish presence overseas. With offices in London and Vilnius, Architus has a strong track-record and impressive list of clients such as Invesco, Tide, Capital Group, Schroders, BNP Paribas, and HSBC.The...
-
Vilnius, Lithuania Cross Border Talents Full timeIMPORTANT: Only apply if you meet one of the following conditions: You hold EU citizenship You possess a Full-purpose or Specific-purpose Work Permit Card for Greece You have a Certificate of Protection (refugee status)Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included) Language Requirements: Advanced English...
-
Lead Product Manager
15 hours ago
Vilnius, Vilnius, Lithuania Architus Full timeArchitus specialises in connecting leading UK and US businesses with top EU engineering talent, helping build high-performing technology teams and establish presence overseas. With offices in London and Vilnius, Architus has a strong track-record and impressive list of clients such as Invesco, Tide, Capital Group, Schroders, BNP Paribas, and HSBC.The...
-
Senior/Lead Mobile Engineer
2 weeks ago
Vilnius, Vilnius, Lithuania Architus Full timeAbout UsArchitus specialises in connecting leading UK and US businesses with top EU engineering talent, helping build high-performing technology teams and establish presence overseas. With offices in London and Vilnius, Architus has a strong track-record and impressive list of clients such as Invesco, Tide, Capital Group, Schroders, BNP Paribas, and HSBC....
