Associate Director Quality

2 months ago

Kaunas, Kaunas, Lietuva IQVIA Visą darbo dieną
General Description

The Regional Clinical Compliance Lead is responsible for leading, developing, and managing a team of Clinical

Compliance professionals supporting country- and site-level oversight. This role combines people leadership with

operational and strategic accountability to ensure consistent, high-quality execution of risk-based compliance

activities.

This role plays a critical role in building team capability, driving performance, and ensuring alignment with global

compliance strategies while fostering a culture of quality, accountability, and continuous improvement.

Essential Functions

  • Serve as the primary point of contact for the RCC country compliance managers team regarding: - GCP requirements
  • Company and study-specific procedures
  • General compliance-related queries
  • Provide expert guidance and interpretation of regulations and internal standards to ensure consistent and compliant practices.
  • Oversee preparation, execution, and follow-up activities for inspections
  • Provide leadership support during high-impact audits and inspections.
  • Ensure consistent application of lessons learned across the team.

Operational Oversight & Execution Excellence

  • Ensure consistent and high-quality execution of risk-based compliance activities across countries and studies.
  • Monitor key performance indicators (KPIs), quality metrics, and compliance trends across the team Identify systemic risks, recurring issues, and areas for improvement.
  • Ensure timely escalation to Head RCC EMEA and effective resolution of critical compliance issues.
  • Drive accountability for CAPA quality and effectiveness.
  • Provide oversight and quality review of:
  • Remote Compliance Activities
  • Risk identification and mitigation strategies
  • Site-level compliance assessments
  • Drive standardization and harmonization of processes across the team.

Resource & Capacity Management

  • Manage and oversee the budget, resource allocation and workload balancing across the team based on

study portfolio and risk profile.

  • Ensure appropriate resourcing for high-risk studies, sites, and compliance activities.
  • Partner with senior leadership on workforce planning and capability needs.

Strategic Alignment & Cross-Functional Partnership

  • Translate global compliance strategies into clear team-level objectives and actions.
  • Ensure alignment between local execution and global expectations by partnering with:
  • RCC Inspection and Audit Lead
  • RCC Process Excellence and Risk Surveillance
  • Global Clinical Compliance
  • Clinical Operations leadership
  • Quality Assurance teams
  • Represent the function in governance forums and cross-functional discussions.

Core Competencies, Knowledge And Skill Requirements

  • Understanding of clinical trial processes with a thorough knowledge of ICH-GCP and associated

regulatory guidelines

  • Analytical and problem-solving skills
  • High attention to detail and quality orientation
  • Excellent communication and stakeholder management skills

Communication & Interpersonal Skills

  • Excellent English written and verbal communication and interpersonal skills
  • Excellent organizational skills and ability to prioritize and multi-task
  • Ability to work independently in multi-cultural setting and effectively handle multiple priorities in a fast-paced environment

Supervisory Responsibilities

  • Lead, coach, and develop a team of Regional Clinical Compliance professionals across multiple countries.
  • Set clear performance expectations and conduct regular performance reviews (goal setting, mid-year,

year-end).

  • Build organizational capability by identifying skill gaps and implementing targeted development plans.
  • Foster a culture of quality, accountability, continuous improvement, and psychological safety.
  • Drive talent management, including succession planning and retention of key talent.
  • Promote an inclusive, collaborative, and high-performing team environment aligned with company values.
  • Encourage feedback, innovation, and continuous learning.
  • Model ethical beha