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Operation Officer in Customer Care Delivery DK team in Vilnius

1 month ago


Vilnius, Vilnius, Lithuania Danske Bank AS Lietuvos filialas Full time
Job summary: Deliver exceptional customer experience as Operation Officer in Customer Care Delivery DK team at Danske Bank A/S Lietuvos filialas.

As a key member of the team, you will work closely with customers to understand their needs and resolve issues.

Responsibilities:

* Collaborate with customers to resolve operational issues and ensure timely resolution
* Communicate effectively with customers, colleagues, and stakeholders to ensure seamless delivery of services
* Analyze customer feedback and provide insights to improve processes and services
* Work closely with cross-functional teams to ensure alignment and effective communication
* Continuously develop and improve skills to meet evolving customer needs

Key qualities:

* Excellent customer service skills
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong analytical and problem-solving skills
* Ability to adapt to changing situations and priorities

If you have a passion for delivering exceptional customer experiences and have a strong desire to learn and grow, we would love to hear from you.

At Danske Bank A/S Lietuvos filialas, we are committed to creating a workplace that is inclusive and diverse. We believe that our employees are the key to our success and we strive to provide a work environment that is challenging, yet supportive, and that allows our employees to grow and develop their skills.

We look for talented individuals who share our values and are passionate about delivering exceptional customer experiences. If you are a motivated and dedicated individual who is looking for a challenging and rewarding role, we would love to hear from you.

Don't miss out on this opportunity to join our team and make a real difference in the lives of our customers.