Senior Relationship Professional

4 days ago

Vilnius, Vilnius, Lithuania beBeeClient Full time
Job Title

We are seeking a skilled Client Account Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, ensuring seamless service delivery, and driving business growth.

  • Key Responsibilities:
  • Manage and enhance client relationships through proactive communication and issue resolution.
  • Provide expert guidance on system usage and offer insights and recommendations to help clients maximize efficiency and value.
  • Monitor system performance and identify potential issues, coordinating with internal teams to resolve challenges swiftly.
  • Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
  • Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
About You

You're a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth.

  • Your Skills and Qualifications:
  • Fintech and payments expertise, including acquiring, cross-border payments, and merchant solutions.
  • Client-centric and growth-driven, with experience in building strong, long-lasting relationships.
  • Industry insider, with a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
  • Data-driven and strategic, leveraging customer success metrics and KPIs to make informed decisions and maximize client value.
  • Exceptional communicator, with confidence and clarity when negotiating deals, delivering impactful presentations, or resolving complex client needs.
  • Fast-paced and adaptable, thriving in dynamic environments and pivoting quickly to meet evolving business needs.
  • Multilingual and globally minded, fluent in English (additional languages a plus).
What We Offer

We provide a dynamic work environment, opportunities for growth and development, and a chance to be part of a rapidly growing European fintech company.

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