
Vehicle Support Specialist
1 week ago
We are looking for a Vehicle Support Specialist to join our team. You will be responsible for providing exceptional customer support and resolving technical issues related to vehicle diagnostics.
- Key Responsibilities:
Job Description
- Provide timely and accurate customer feedback to the relevant team in order to improve processes and avoid recurring customer issues.
- Understand the customer's needs and business context to provide outstanding support and excellent customer satisfaction.
- Work with data to enhance customer support and automate CS processes.
Required Skills and Qualifications
- Certification in vehicle diagnostics or equivalent experience.
- Excellent written communication skills in English and Lithuanian languages.
- Ability to communicate with clients in a polite and professional way.
- Experience providing support to clients via email, live chat, or similar platforms.
Benefits
- Fair pay for bold work: Competitive salary that grows as you do.
- Hybrid Work Flexibility: Work 3 days in the office and 2 days from home or wherever suits you best.
- Focus on your well-being: Choose your comprehensive health plan, get paid days off to care for yourself and your family, and enjoy flexible working hours.
- Real learning opportunities: Grow your skills with a gross salary learning budget.
Others
- Gross salary range: €1210 – €2095 / month (depending on your experience).
- Fixed afternoon shifts: 13:00–22:00 or 12:00–21:00, five weekdays (Monday–Friday).
- Work is fully on-site at our Kaunas office during the 3-month training and probationary period.
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