Dedicated Support Professional

5 days ago


Vilnius, Lithuania beBeeCommunication Full time €1,643 - €2,030
Support Representative Opportunity

Are you passionate about delivering exceptional support and creating positive experiences for customers? We are seeking a highly skilled Support Representative to join our team.

Job Description:

As a Support Representative, you will be the primary point of contact for Dutch-speaking customers, providing assistance via phone, email, and web forms. You will troubleshoot issues related to our apps, software, and hardware, offering clear guidance and ensuring accurate documentation. Your role will also involve maintaining user accounts, processing replacements, and participating in product training.

Required Skills and Qualifications:

  • Fluency in both Dutch (or Flemish) and English with strong communication skills across all channels.
  • Confidence using Windows and major web browsers, with experience supporting mobile apps (iOS & Android) and cloud-based systems.
  • Natural talent for troubleshooting and problem-solving, paired with excellent customer service and phone skills.

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