Strategy Operations Manager

2 months ago

Vilnius, Vilnius, Lithuania Bolt Full time

What drives our operations? Our people We're looking for an analytical and solutions-driven Strategy Operations Manager with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Vilnius, Lithuania.

Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 4500€ and will depend on your skills, knowledge, and experience.

About us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We're a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen

About the role

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you're ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here's your chance

You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.

Your daily adventures will include:

Learning on the job for new members of our team, making sure their experience here is relevant and that they understand the day-to-day operations and impact on our business
Developing strategies to strengthen driver's value proposition, to continually grow our supply base, performance and retention
Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
Hands-on supply management - working autonomously and taking initiatives with your team to ensure the best experience for our driver & fleet partners, guiding them through the stages of drivers/fleet acquisition, conversion and activation
Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights
Identifying trends, risks and improvement opportunities on a local level that may impact the business
Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency
Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals

About you:

You have 5+ years of experience
You have experience managing complex teams
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and Lithuanian.
You have a strong sense of ownership, with a hands-on approach
You are a hustler, not stopping after several obstacles a day
You are passionate about new technologies and ride-hailing
You are highly analytical and have a data-driven mindset with excellent numerical skills
You are comfortable with developing analytical and decision frameworks to support your strategies and decisions

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above

Why you'll love it here:

Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

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