Highly Skilled Dispute Resolution Professional Wanted

4 days ago


Vilnius, Vilnius, Lithuania beBeeDispute Full time
Job Description

We are seeking a highly skilled Chargeback Specialist to join our team. In this role, you will be responsible for reviewing and processing incoming chargebacks and payment disputes in accordance with card network and payment processor rules.

Key Responsibilities:
  • Review and process incoming chargebacks and payment disputes;
  • Gather and analyze transaction and customer data to assess the validity of disputes;
  • Compile supporting evidence and draft representments to challenge chargebacks when appropriate;
  • Collaborate with cross-functional teams to identify root causes and reduce future chargebacks;
  • Monitor chargeback ratios and create regular reports for internal stakeholders;
Requirements

To succeed in this role, you will need:

  • A bachelor's degree in Finance, Business, or a related field;
  • At least 1 year of experience in chargeback management, payment processing, or fraud analysis;
  • Strong analytical and problem-solving skills;
  • Excellent written communication and documentation abilities;
  • Familiarity with chargeback rules and dispute lifecycle across multiple card networks and processors;
Benefits

We offer a supportive team environment, opportunities for growth and development, and a competitive salary range from 1800 EUR to 2800 EUR gross per month.



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